Inmate Calling Solutions Careers

Inmate Calling Solutions (ICSolutions) is a fast-paced, dynamic, leading inmate telecommunications provider, influencing the direction of inmate telecommunications.

ICSolutions has maintained consistent growth through sound business decisions and practices since the company's inception in 2002. We are currently servicing over 260,000 inmates with our cutting edge technology in 39 states nationwide as well as in Trinidad and Tobago.

ICSolutions offers a wide range of professional opportunities in a friendly, team-oriented environment which fosters innovative thinking and ingenuity.

We value, respect and embrace the diverse talents of our employees, are committed to the training, mentoring and support of every employee while maintaining an inclusive work environment. We believe an empowered workforce is the key to achieving success.

As an ICSolutions employee, you will have access to a very competitive benefits package including: medical, dental, vision and prescription insurance; profit sharing and 401(k) programs; short and long term disability insurance; flexible spending accounts and employee assistance.

If you are interested in working for a company that values integrity, diversity and excellence, we encourage you to consider joining our team.

We are proud to be an EOA/AA employer M/F/D/V.

ICSolution is a subsidiary of TKC Holdings.


C Software Engineer
C, experience with; UNIX/LINUX, GNU toolchain RDBMS & SQL (Postgresql preferred), Real SIP / SS7 experience will give you a distinct advantage, Apache, PHP, JavaScript and Java, Strong TCP/IP networking skills.

Customer Support Representative
Customer Support Representative will provide customer service and technical support to customers experiencing hardware and software issues, across multiple Microsoft Windows and Linux platforms. The Support Representative will also coordinate with Field Support Technicians via telephone and email to schedule on site visits for hardware/software issues.

PHP Software Engineer
Thorough knowledge of PHP 5, Apache, HTML, CSS, XML and JSON, Proficient in SQL and JavaScript/JQuery and version control tools.

Senior Network Architect
Excellent IP networking fundamentals and extensive experience in the application of IP protocols. Experience working in datacenter and development environments. Experience with Spanning Tree, Policy Based and Static routing, Fiber Channel over Ethernet, Virtual Device Contexts and Port Channels. Knowledge of Load Balancers.

Systems Engineer
Experience assembling and troubleshooting computer hardware. Ability to accomplish basic tasks via a Linux command line (RedHat or CentOS preferred). Experience building, installing, and/or supporting server class hardware. Experience with configuration management software, such as Puppet.