PRIVACY POLICY

Effective Date: July 1, 2025

This Privacy Policy explains and governs the manner in which TKC Holdings, Inc. and its subsidiaries (collectively referred to herein as "TKC"), collects, uses, maintains, and discloses information related to your use of our services.
By using our services, you are agreeing to the policies and practices described in this Privacy Policy. If you do not consent to these policies and practices, please do not use the website, app, or services.

This Policy describes:

Personal Information and Data We Collect How We Collect Your Information and Data Biometric Information Policy How We Use Your Information and Data How We Share Your Information and Data with Third Parties How We Protect Your Information and Data Privacy Rights Privacy of Minors Changes to the Policy How to Update Your Information and Manage Communications Contact for More Information California Employee Privacy Notice

Personal Information and Data We Collect

We may collect, use, store, and transfer different kinds of information that is linked or reasonably linkable to an identified or identifiable individual (collectively referred to herein as "Information and Data"). The categories of information and data collected may vary depending on which services you use and many of the services offered by TKC retain far less information. We have grouped together this Information and Data as follows:

  1. Identifiers, such as name, alias, postal address, unique personal identifier, online identifier, Internet Protocol (IP) address, email address, account name, social security number, driver's license number, passport number, or other similar identifiers.

  2. Financial Information such as bank account and routing numbers, credit card number, debit card number, and payment details.

  3. Commercial Information such as records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

  4. Characteristics of protected classifications under California or federal law, including age or date of birth, national origin, citizenship.

  5. Biometric information, including fingerprints, faceprints (i.e. your face geometry), and voice recognition. See the Biometric Information Policy below for additional details.

  6. Internet or other electronic network activity information, including browsing history, search history, and information regarding a consumer's interaction with an Internet website, application, or advertisement, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our services.

  7. Marketing and Communications Data such as marketing campaign data, click throughs, your preferences in receiving marketing from us and our third parties, your communication preferences, email communications, and chat communications.

  8. Audio and Visual Information such as audio or video recordings and photographs.

  9. Geolocation data, as the approximate location information associated with your IP address.

  10. Inference Data including inferences drawn from the Information and Data identified above.

Sensitive Personal Information. We collect personal information that may be considered Sensitive Personal Information or Sensitive Data under state privacy law, including social security number, driver's license, passport, or other government-issued ID, national origin, citizenship, and biometric information. We do not use or disclose Sensitive Personal Information or Data for any business purposes other than as permitted by law, including providing good and services, verifying your identity, processing payments, ensuring security and integrity of our websites and apps, complying with applicable legal requirements and/or as permitted by further regulations.

Retention. For each of these categories of Information and Data, we will retain the information as long as is reasonably necessary to fulfill the purpose for which it was collected, to comply with applicable laws and regulations, and/or to support any claim, defense, or declaration in a case or before a jurisdictional and/or administrative authority, arbitration, or mediation panel.

How We Collect Your Personal Information and Data

We may collect Personal Information and Data from a variety of sources and methods. This includes:

Information You Voluntarily Provide

You may give us your Information and Data by creating an account, purchasing goods and services, filling in forms or by corresponding with us by mail, phone, email, or otherwise. This includes Information and Data you provide when you:

    Submit a "Request More Information" or "Contact Us" form on our website or app

    Submit a message through our website or app

    Send funds or make payments through our service

    Send emails through our service

    Call, email, fax, text, chat, or write to us

    Create a user profile

    Purchased services

    Order goods

Information We Collect When You Use Our Services

Information Automatically Collected

When you visit our website or use our apps, our web server automatically collects your Internet protocol (IP) address, which is a number assigned to your computer when you connect to the Internet. Our web server may also be able to identify things like the type of web browser, operating system you use, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. When you access and use our services from your mobile devices, we receive data from that mobile device. This may include your location data, IP address and device type. We can and will use IP addresses to identify a user when necessary to enforce compliance with the website Terms and Conditions.

Use of Cookies

Cookies are small files that we or our service providers transfer to your computer's hard drive through your web browser or app that enables us or our service providers' systems to recognize your browser and capture and remember certain information. We use cookies to analyze movement on the website, such as total visitors to the website and pages viewed, for fingerprinting, site security, and to make improvements to the website. Moreover, our website's partners may also use cookies in connection with the services and websites to which our website links. Most web browsers are initially set up to receive cookies. If you do not want to receive cookies, browsers usually have a "Help" or "Internet Tools" feature that will show you how to prevent your browser from accepting new cookies and how to delete cookies from your computer. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.

We use third party cookies provided by Google Analytics to assist us in better understanding our website visitors. These cookies collect IP address and usage data, such as the length of time a user spends on a page, the pages a user visits, and the websites a user visits before and after visiting our website. Based on this information, Google Analytics compiles aggregated data about website traffic and interactions, which we use to offer better user experiences and tools in the future. For more information on Google Analytics, visit Google's Privacy and Terms. To opt out of Google Analytics please visit the Google support page.

Information We Collect From Third Parties

We may receive Information and Data from other sources including our trusted partnerships with service providers. The collection, use, and disclosure of Information and Data received from third parties is not governed by TKC's Privacy Policy. We encourage you to carefully review these third-party privacy policies to understand how your information may be collected, used, and disclosed by these third parties.

Biometric Information Policy

TKC uses first-party technology and third-party technology through its vendors to collect, store, and use biometric information, such as your fingerprints, voice recognition, faceprints (i.e. your face geometry), along with other personal information like a selfie, and government-issued ID. By using our Services, you consent to TKC, our identity verification vendors, and each of our contracted service providers, collecting, storing, and using your biometric information for the purposes identified below.

Purpose for Collection of Biometric Information. TKC and its vendor may use biometric information for the following purposes:

Data Retention. Biometric information will be securely deleted no later than 3 years after your last interaction with us or our vendor, whichever happens first, provided we have no other legal obligation to retain such information for any longer period.

How We Use Your Information and Data

TKC uses Information and Data we collect about you or that you provide to us, for the following business purposes:

  1. To provide you with our products and services, and to operate our business.
  2. To communicate with you and answer specific questions related to products and services offered.
  3. To verify your identity and account information in connection with our products and services you request.
  4. To learn more about how visitors use the website (data analysis) and measure areas of interest for the purpose of personalizing and improving the website, products, and services.
  5. For our internal marketing purposes, which include, but are not limited to, sending you material about products, services, updates, etc. that we think may be of interest to you.
  6. Enhancing the safety and security of the website, preventing potentially fraudulent, prohibited, or illegal activities, and enforcing our Terms and Conditions.
  7. Resolving disputes and troubleshooting problems.
  8. For our own internal business purposes.
  9. Responding to requests by government entities, in connection with an investigation of suspected or actual unlawful activity, and other duties as required by law.
  10. For any other purposes disclosed at the time you provide your information or as otherwise set forth in this Policy.

How We Share Your Personal Information and Data with Third Parties

We share Information and Data with third parties under the following circumstances:

In certain circumstances, we may also share your personal information as follows:

How We Protect Your Information

We endeavor to incorporate physical, technical, and administrative safeguards and policy methods to protect your Information and Data. It is also important that you take steps to maintain the secrecy of your account information and secure access to your computer. Always be sure to log out of your account when using a shared or public computer. Please be aware that no data transmission over the Internet, mobile networks, wireless transmission or electronic storage of information can be guaranteed to be 100% secure. Therefore, we cannot guarantee its absolute security. It may be possible for third parties to intercept or access transmissions or private communications unlawfully. Any such transmission is done at your own risk.

Privacy Rights

Depending on your jurisdiction of residence, you have certain rights with respect to your personal information. This section describes your privacy rights and explains how to exercise those rights.

Privacy of Minors

This website is not directed to, nor do we knowingly collect Information and Data from, minors under the age of 16. Minors wishing to make purchases through our services must do so with the involvement of a parent or guardian.

Changes to this Policy

This Privacy Policy may change from time to time. When changes are made, we will update the "Last Modified and Effective Date" at the top of this Privacy Policy. Your continued use of our services after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy for updates. When necessary we may notify you of material changes, for example via email or other method.

How to Update Your Information and Manage Communications

If you want to modify your registration information, please login to your profile and make the necessary changes. At the time of registration, you may be given a choice whether you want to receive information about new features, offers or other notices related to TKC and its services. When you register, you may opt to not receive these communications by not clicking a box that allows us to send you such information. You also have the option to opt out at a later date by following the instructions in the communication that you receive from us.

Contact for More Information

We welcome your questions and comments regarding our Privacy Policy. Please direct communications to TKC via our online form.

California Employee Privacy Notice

What is the purpose of this notice?

This California Employee Privacy Notice (the "Notice") describes TKC's collection of Personal Information from job applicants, employees, and contractors, the business purposes for which this data will be used, and the privacy rights of California applicants, employees, contractors, beneficiaries, emergency contacts, and members of the board of directors. This Notice supplements any other privacy notices and is not intended to override them. This includes but is not limited to any provisions in the Employee Handbook. For the purposes of this Notice, "Personal Information" means any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to any individual or a household.

Categories of Personal Information Collected

TKC collects Personal Information about you during the application process and throughout the scope of your employment with TKC.

The categories of Personal Information collected may include the following:

Sensitive Personal Information. We collect Personal Information that is defined as "Sensitive Personal Information" under California law, including driver's license, state identification card, passport, or other government issued identification card, social security numbers, race or ethnic origin, immigration status, and health information. We use and disclose Sensitive Personal Information only as necessary: (i) to process your request for employment, (ii) provide services and benefits in connection with your employment, (iii) to comply with the law, and (iv) for business purposes reasonably expected within the scope of your employment.

How We Collect Your Personal Information

We may collect your Personal Information from a variety of sources and methods. This includes:

Information You Voluntarily Provide to Us

We may collect Personal Information from you that you voluntarily provide to us as an applicant and during the scope of your employment or temporary assignment.

Information We Collect When You Use Our Systems

We collect Personal Information when you use our systems, including computer systems, security systems, time keeping systems, and any internal intranet or online platforms.

Information We Collect When You Use Our Website

Automated technologies or interactions. If you applied for a position through one of our websites, we receive and store internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. When you access and use our website from your mobile devices, we receive data from that mobile device. This may include your device ID, location data, IP address and device type. You may manage how your mobile device and mobile browser share location information with us, as well as how your mobile browser handles cookies and related technologies by adjusting your mobile device privacy and security settings. Please refer to instructions provided by your mobile service provider or the manufacturer of your device to learn how to adjust your settings.

Cookies. Cookies are small files that we or our service provider transfer to your computer's hard drive through your web browser or app that enables us or our service provider's systems to recognize your browser and capture and remember certain information. We use cookies to analyze movement on the website, such as total visitors to the website and pages viewed, for fingerprinting, site security, and to make improvements to the website. Moreover, our website's partners may also use cookies in connection with the services and websites to which our website links. Most web browsers are initially set up to receive cookies. If you do not want to receive cookies, browsers usually have a "Help" or "Internet Tools" feature that will show you how to prevent your browser from accepting new cookies and how to delete cookies from your computer. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.

We use third party cookies provided by Google Analytics to assist us in better understanding our website visitors. These cookies collect IP address and usage data, such as the length of time a user spends on a page, the pages a user visits, and the websites a user visits before and after visiting our website. Based on this information, Google Analytics compiles aggregated data about website traffic and interactions, which we use to offer better user experiences and tools in the future. For more information on Google Analytics, visit Google's Privacy and Terms. To opt out of Google Analytics please visit the Google support page

Information We Collect From Third Parties

We collect Personal Information from service providers including where we operate accounts on third-party platforms, such as employee search and recruiting platforms, background check and employee eligibility providers, employee benefit providers, payroll providers, security providers, evaluation and training providers, support system platforms, curriculum platforms, emergency notification platform, electronic signature providers, and technology providers.

How We Use Your Personal Information

TKC uses Personal Information, for all purposes related to the application for employment, and the creation, administration, and termination of your employment relationship with the TKC and for all purposes related to clients. These purposes include, but are not limited to, the following:

How We Disclose Personal Information

In certain circumstances, we may also share your Personal Information as follows:

California Privacy Rights

The California Consumer Privacy Act (CCPA) provides you with certain privacy rights related to the Personal Information TKC collects about you. Please see below to learn more about your rights under the CCPA.

Questions

If you have any questions or concerns about this Notice, please contact us using our online form.