We give you three easy ways to to purchase prepaid phone services:

1. Online: The fastest and easiest way to purchase prepaid phone services is by using our Online Payment Processing Service. This service allows you to conveniently purchase prepaid phone services using a credit or debit card. As soon as your payment is complete, your inmate has access to the prepaid services that were just purchased.

2. By phone: You can call our toll-free customer service center at 1(888) 506-8407. Customer Care Representatives are available 24 hours a day, 365 days a year to answer your questions and process your purchase.

3. By mail: If you want to purchase prepaid phone services for a Prepaid Account using a check or money order, please mail to:

        ICSolutions
        Attn: Customer Service Department/Prepaid Account
        2200 Danbury Street
        San Antonio, TX 78217

When purchasing prepaid phone services through a mail-in purchase, please be sure to include with your payment, your name, address and the designated telephone number you wish to receive calls from.

If you want to purchase prepaid phone services for a Debit Telephone Account using a check or money order, please mail to:

        ICSolutions
        Attn: Customer Service Department/Debit Telephone Account
        2200 Danbury Street
        San Antonio, TX 78217

When purchasing prepaid phone services through a mail-in purchase, please be sure to include with your payment:

-           Your Name

-           Your Address

-           Your daytime Telephone Number

-           Name of the Facility

-           Inmate’s Name

-           Inmate’s Facility ID Number