Facility Support

We focus on the unique needs of each correctional facility by delivering innovative, reliable solutions. Our service commitment includes:

  • Carefully planned and coordinated service transition
  • Dedicated account management
  • 24/7 technical support
  • A nationwide network of local repair technicians
  • Free, ongoing software upgrades
  • Free on-site and/or online training as needed

Delivering unparalleled customer service is our top priority!

To reach our 24 Hour Technical Support Center- System and Telephone Repair:

        Call Toll Free: (866) 228-4031 or
        Email:
ICSsupport@ICSolutions.com

For Sales and Marketing, please contact us by phone or email:

        Call Toll Free: (866) 228-4040 to speak with one of our sales representatives
        Email:
sales@ICSolutions.com