Services for Inmates & Families
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ICSolutions is proud of our reputation for outstanding service. Our Customer Care Representatives are available 24/7/365 to assist callers in establishing PrePaid Collect or Debit Calling accounts. We feel the “human touch” of a highly trained qualified representative is extremely important as friends and family of a recently incarcerated loved one are under stress and frequently confused. This personal care leads to more prepaid/debit accounts and therefore more contact between inmates and families and overall satisfaction by all users of the system.
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