There are three types of kiosks available depending on the facility and state the inmate is located in:
The Secure Intake™ Booking Kiosk is designed to collect money from new inmates in a secure fashion with minimal officer interaction.
The booking kiosk relies on a virtual cash drawer in the KCN software that cannot be manipulated. The drawer is closed every time the kiosk is emptied, and a new drawer is immediately opened for continual use. Among its many features, the booking kiosk:
• Accepts cash and coins during intake.
• Allows the booking officer or detainee to insert bills and coins when the detainee’s account is opened.
• Tracks all deposits during each shift.
• Allows booking deposits to be cleared more efficiently at end of shift.
• Ensures that booking deposits are secured during shifts and are only accessible by authorized staff.
• Reduces the intake process workload, cash handling and cost.
• Interfaces seamlessly with KCN’s cash management software.
Benefits to you:
• No more handling cash during intake.
• No more manually inputting opening balances.
• No more human error.
• No more counting cash for initial deposits.
• No more re-counting cash drawers at shift closing.
• No more need to buy a separate cash box.
Secure lntake reduces facility workload and the costs associated with the intake process while eliminating the possibility of human error.
Secure Deposits™ Lobby Kiosk:
Now inmates’ family and friends have the flexibility to deposit funds in more convenient ways, increasing spendable cash in the inmate’s account and, ultimately, affording greater inmate spending and return to the facility. The best part is, this service is completely FREE to all correctional facilities.
Benefits of Secure Deposits:
• All funds deposited to the inmate’s account are GUARANTEED.
• The need for facility staff to handle cash and money orders is eliminated.
• Our Data Detective™ software automatically identifies those on the outside who have interacted with multiple inmates.
• The workload of mail room and accounting staff is reduced.
• Exposure to fraud/counterfeit money is eliminated.
• The kiosk takes a photo of each depositor for potential investigative purposes.
• Real-time posting of funds is available.
Friends and family members have several options for depositing funds:
Toll-Free Number – Our multiple call centers allow us to provide prompt, uninterrupted service, while our highly qualified and bilingual agents provide exceptional support to our diverse phone customers.
Online – Our website is available 24/7. After users set up an account, they’ll have online access to details on all previously placed deposit amounts, dates and times.
Lobby Kiosk – Many of our customers have eliminated handling deposits at their facilities by installing our lobby deposit kiosks. The kiosks accept cash, credit and debit cards.
The Edge® Pod Kiosk is the leading inmate self-service system used by correctional facilities nationwide. It provides the functionality, user-friendliness and security that will make your facility safer and more efficient. The touch-screen kiosk allows inmates to:
• Access account balances and transaction history.
• Place commissary orders.
• View facility bulletins and information.
• Create and view personal calendars and request appointments.
• Communicate with family through Access Secure Mail™.
• Receive approved photos from family and friends through Access Secure Photo™.
• Sync media players and purchase media from pre-paid accounts.
• Attend scheduled video visitation sessions with authorized visitors.
• Draft a request for informal resolution, grievance or appeal.
• Review phone charges and call history.
• Subscribe to special order items.
The Edge® Kiosk can interface with other facility functions and allows inmates to view account history in real time. The durable kiosk is just 3-1/2˝ deep x 20-1/8˝ high x 18-3/8˝ wide.
Keefe Commissary Network designs and supports all of the hardware and software, which allows us to add the features our valued customers desire.
Most importantly, there is no direct cost to your facility. Many companies charge a per-kiosk fee, and/or charge for spares, replacements and service. At KCN, the pod kiosks are a part of your total commissary package. Our Edge® Kiosks are the most dependable in the industry; on the rare occasion an issue arises, it’s our responsibility to make sure they’re up and running—not yours.